Major Online Outage Affects Many Sites and Apps

A large-scale web disruption has affected dozens websites and mobile apps globally, with users experiencing problems getting online following issues at the web hosting system.

The disrupted services comprise Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, as well as a host of Amazon-owned operations such as its key e-commerce website and the Ring doorbell home security firm.

In the UK, the financial institution Lloyds was disrupted as well as its branches Halifax and the Scottish bank, while there were further notifications of difficulties accessing the HM Revenue and Customs site on the start of the week. Also in the UK, several Ring users turned to networks to complain their home gadgets were failing.

Just within Britain, reports of problems on specific platforms ran into the thousands for every service.

Officials confirmed that the issue started in the east coast of the America at the cloud division, a section that supplies essential online infrastructure for a host of firms, who rent out space on Amazon servers. The cloud platform is the biggest global online services system.

Soon after late night (PDT) in the America (morning UK time), Amazon confirmed “higher failure rates and latencies” for Amazon's platforms in a zone on the east coast of the US. The ripple effect seemed to hit platforms globally, and the Downdetector site reporting problems with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a platform that reports on online failures, further indicated a rise in issues on Monday morning, with many of them situated in the state of Virginia, the site of the eastern US data center where officials confirmed the issues started.